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Job:   Customer Service Representative

36400
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High School
14.00
Warehouse & Distribution
Customer Service
Fort Worth


Customer Service Representative
**Work Monday thru Friday!**

SUMMARY OF CUSTOMER SERVICE REPRESENTATIVE:
Local Warehouse in Fort Worth, TX is offering career opportunities to experienced Customer Service Representative in Warehouse who carries out all customer service activities such as responding to inquiries, processing orders, handling complaints, data entry, phone duties, greeting visitors, appointment scheduling and other clerical duties as directed.


REQUIREMENTS OF CUSTOMER SERVICE REPRESENTATIVE:
• High School diploma
• Experience working with Microsoft Word, Excel and Inventory Control System Software
• Customer service experience in warehousing and/or logistics
• Computer proficiency
• Strong communication skills with the ability to read and speak English
• Must be able and willing to complete a pre-employment background check and drug screen
• Time management skills
• Must be able to count accurately, perform simple math calculations and write legibly.
• Must be well organized and able to multi task, comprehend written policies and procedures as well as follow oral instructions.
• Must be able to adapt to operational changes and customer demands.


RESPONSIBILITIES/FUNCTIONS OF CUSTOMER SERVICE REPRESENTATIVE:
• Builds and maintains customer relationships in a professional manner
• Process and input customer orders.
• Verifies inbound receipts for accuracy
• Invoices and verifies accounts accurately and in a timely manner
• Maintain a clean and well-organized office environment
• Develop and maintain an excellent working relationship with the customer by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.
• Performs other duties as required


SCHEDULE & PAY RATE OF CUSTOMER SERVICE REPRESENTATIVE:
• Monday – Friday
• 2:00 pm - 10:30 pm
• $13.50 / hour


Force Staffing Services is an Equal Opportunity Employer EEO AA M/F/Vet/Disability and a drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans status, or any other characteristics protected by law. As an Equal Opportunity Employer, Force Staffing Services complies with the laws and regulations outlined in the EEO Law poster