Job:
37413
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Open
High School
14.50
Warehouse & Distribution
Customer Service
Arlington
**1st shift position**
SUMMARY CUSTOMER SERVICE COORDINATOR WITH WAREHOUSE EXPERIENCE:
Support sales efforts providing excellent customer service to wholesale and retail customers.
REQUIREMENTS OF CUSTOMER SERVICE COORDINATOR WITH WAREHOUSE EXPERIENCE:
• Strong written and verbal communication skills
• Shipping, receiving, inventory control and/or forklift operation experience
• Ability to achieve a forklift certification
• One to three years sales/customer service experience
• Strong organizational skills
• Computer literate, detail oriented and able to work independently
• Excellent follow-up and follow-through
• An unshakable positive attitude and a willingness to “own” challenges and seek creative solutions
• Previous flooring distribution experience in a sales environment preferred.
• Bilingual English and Spanish a plus
RESPONSIBILITIES OF CUSTOMER SERVICE COORDINATOR WITH WAREHOUSE EXPERIENCE:
• Assist walk-in and telephone customers with sales and product questions
• Receive and enter orders, resolve challenges, track orders and shipment status
• Process customer and vendor returns
• Support Territory Managers to maintain and grow account sales
• Maintain up-to-date knowledge of the Company’s products and promotions
• Stock and maintain clean and organized showroom
• Assist in warehouse operations, including operation of forklift
• Collaborate with Purchasing, Credit, Shipping, Sales, Marketing and Management ensuring a team approach focused on delivering a thrilling customer experience
• Perform other duties as assigned
• Verify and prep merchandise for customer pick up in accordance with distribution center procedures
• Ensure merchandise is loaded and secured in customers vehicle in a safe and courteous manner
• Pull and prepare product for shipment ensuring that quantities and items match sales order.
• Fulfill orders to meet customer requirements and shipping deadlines.
• Ensure all incoming product meets the company quality standards and match purchase order.
• Maintain a safe working environment consistent with company standards.
SCHEDULE & PAY RATE OF CUSTOMER SERVICE COORDINATOR WITH WAREHOUSE EXPERIENCE:
• 7:30 am - 4:30 pm
• 14.50 / hour
Force Staffing Services is an Equal Opportunity Employer EEO AA M/F/Vet/Disability and a drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran’s status, or any other characteristics protected by law. As an Equal Opportunity Employer, Force Staffing Services complies with the laws and regulations outlined in the EEO Law poster